Please direct your inquiry to Rancho La Puerta, Tecate, Baja California, Mexico:
By E-mail
(Help contacting a guest, lost items, etc. Please do not send advertising and/or marketing proposals to this address—see U.S. marketing department information)
By Telephone
(011) 52-665-654-9155
By Facsimile
(011) 52-665-654-1108
By Mail
Rancho La Puerta
P.O. Box 69
Tecate, CA 91980 USA
By Overnight Letter or Package
Please note: Most large packages/boxes (not overnight letters) must be picked up in person by a guest on the U.S. side of the border in Tecate, U.S.A., so your recipient will have to leave the Ranch with one of our drivers, return to the border, and cross into the U.S. –a time-consuming process that interrupts the Ranch experience.
Hence, you may wish to consider this difficulty when shipping a packaged or boxed item to a guest at Rancho La Puerta. Our shop sells most essential items that a guest may have forgotten to bring, or our concierge can arrange for almost any other purchasing needs in town —unless it’s something quite unique to your needs. Some commonly shipped items include hiking boots, books, cameras, and medicine.
Don’t hesitate to call our Concierge if you wish to surprise a guest with a gift or flowers; they can make all arrangements and personalize your present without you having to ship anything.
Guest Name
Indotel, S. de R. L. de C. V.
c/o Gerardo Chavez
440 Industrial
Street
Tecate, CA 91980
Phone number: (001-619) 478-9100
General Manager
Roberto Arjona
Box 69
Tecate, California, 91980 USA
011-52-665-654-9155
rarjona@rancholapuerta.com
Group Sales and Meetings / Retreats
Travel agents, group inquiries, corporate travel, and other special requests please telephone us at:
Tel: (858) 764-1845
Fax: (858) 764-5560
Or write us at:
reservations@rancholapuerta.com
