Rancho La Puerta's reservations staff is able to serve you seven days a week. Call us Monday through Friday, 6:00 a.m. to 6:00 p.m., or weekends 8:00 a.m. to 4:30 p.m., Pacific Time. From the U.S., phone toll-free:
Worldwide, (858) 764-5500
your reservations online, anytime.
For general questions regarding the particulars of your stay, our Reservations Office is open Monday through Friday, 6:00 a.m. to 6:00 p.m., Pacific Time, and weekends 8:00 a.m. to 4:30 p.m.
By U.S. Mail
Staff member's name
% Rancho La Puerta
P.O. Box 69
Tecate, CA 91980
FRONT DESK OPERATOR
(Contacting a guest immediately, lost items, etc. Please do not send advertising and/or marketing proposals to this address—see Communications, below)
SENDING AN OVERNIGHT LETTER OR PACKAGE (I.E. BIRTHDAY GIFT OR FORGOTTEN ITEM) TO A GUEST
Please note: Most large packages/boxes (not overnight letters) must be picked up in person by a guest on the U.S. side of the border in Tecate, U.S.A., so your recipient will have to leave the Ranch with one of our drivers, return to the border, and cross into the U.S. –a time-consuming process that interrupts the Ranch experience.
Hence, you may wish to consider this difficulty when shipping a packaged or boxed item to a guest at Rancho La Puerta. Our shop sells most essential items that a guest may have forgotten to bring, or our concierge can arrange for almost any other purchasing needs in town —unless it’s something quite unique to your needs. Some commonly shipped items include hiking boots, books, cameras, and medicine.
Don’t hesitate to call our Concierge if you wish to surprise a guest with a gift or flowers; they can make all arrangements and personalize your present without you having to ship anything.
Attn: Guest or Staff member's name
Indotel, S de RL de CV
% R.L. Jones
476 Tecate Road
Tecate, CA 91980
Tel. (619) 478-5324
Business hours: Monday – Friday, 8:00am – 4:00pm. Closed on weekends.
Tecate, California, 91980 USA
Questions about your bill, invoice, etc.
CHARITABLE DONATION REQUESTS
Please send requests for charitable donations to:
Media relations, press visits, hi-res images etc.:
J Public Relations
Proposals, advertising, community events, other marketing ideas and opportunities can be directed to:
GROUP SALES, MEETINGS, SPECIAL EVENTS, AND RETREATS
We welcome partnerships with groups (such as family celebrations), corporate travel planners, retreats, and other special events:
FITNESS AND PROGRAM DIRECTOR
GUEST SPEAKER, WORKSHOP LEADER PROGRAM