Reserving the Week -- that will change your life

Rancho La Puerta's reservations staff is able to serve you seven days a week. Call us Monday through Friday, 6:00 a.m. to 6:00 p.m., or weekends 8:00 a.m. to 4:30 p.m., Pacific Time. From the U.S., phone toll-free:

1(800) 443-7565

Worldwide, (858) 764-5500

Or book your reservations online, anytime.

 

For general questions regarding the particulars of your stay, our Reservations Office is open Monday through Friday, 6:00 a.m. to 6:00 p.m., Pacific Time, and weekends 8:00 a.m. to 4:30 p.m.

By E-mail

reservations@rancholapuerta.com

By Facsimile

858-764-5560

By U.S. Mail

Staff member's name
% Rancho La Puerta
P.O. Box 69
Tecate, CA 91980

FRONT DESK OPERATOR

By telephone:

(011) 52-665-654-9155

By Facsimile:

(011) 52-665-654-1108

CONCIERGE

concierge@rancholapuerta.com

(Contacting a guest immediately, lost items, etc. Please do not send advertising and/or marketing proposals to this address—see Communications, below)

SENDING AN OVERNIGHT LETTER OR PACKAGE (I.E. BIRTHDAY GIFT OR FORGOTTEN ITEM) TO A GUEST

Please note: Most large packages/boxes (not overnight letters) must be picked up in person by a guest on the U.S. side of the border in Tecate, U.S.A., so your recipient will have to leave the Ranch with one of our drivers, return to the border, and cross into the U.S. –a time-consuming process that interrupts the Ranch experience.

Hence, you may wish to consider this difficulty when shipping a packaged or boxed item to a guest at Rancho La Puerta. Our shop sells most essential items that a guest may have forgotten to bring, or our concierge can arrange for almost any other purchasing needs in town —unless it’s something quite unique to your needs. Some commonly shipped items include hiking boots, books, cameras, and medicine.

Don’t hesitate to call our Concierge if you wish to surprise a guest with a gift or flowers; they can make all arrangements and personalize your present without you having to ship anything.

Attn: Guest or Staff member's name
Indotel, S de RL de CV
% R.L. Jones
476 Tecate Road
Tecate, CA 91980

Tel. (619) 478-5324
Business hours: Monday – Friday, 8:00am – 4:00pm. Closed on weekends.

GENERAL MANAGER

Roberto Arjona
Box 69
Tecate, California, 91980 USA

011-52-665-654-9155
rarjona@rancholapuerta.com

ACCOUNTING

Questions about your bill, invoice, etc.

accounting@rancholapuerta.com


CHARITABLE DONATION REQUESTS

Please send requests for charitable donations to:

donations@rancholapuerta.com

PUBLIC RELATIONS

Media relations, press visits, hi-res images etc.:

Roma Maxwell
Tel:858.869.5543
rmaxwell@rancholapuerta.com

J Public Relations
Tel: 619.255.7069
rlp@jpublicrelations.com

MARKETING

Proposals, advertising, community events, other marketing ideas and opportunities can be directed to:

Roma Maxwell
Tel:858.869.5543
rmaxwell@rancholapuerta.com

GROUP SALES, MEETINGS, SPECIAL EVENTS, AND RETREATS

We welcome partnerships with groups (such as family celebrations), corporate travel planners, retreats, and other special events:

Roma Maxwell
Tel:858.869.5543
rmaxwell@rancholapuerta.com


FITNESS AND PROGRAM DIRECTOR

Barry Shingle
bshingle@rancholapuerta.com


GUEST SPEAKER, WORKSHOP LEADER PROGRAM

Victoria Larrea
vlarrea@rancholapuerta.com