Ranch Circle Frequently Asked Questions

RanchCircle

Why join The NEW Ranch Circle?
What are the benefits?
Glad you asked!

  • A guest-referral program where you will accrue credits of $250 for every first-time guest you refer who visits The Ranch for 7-nights, PLUS, your guest will receive a $250 savings on their first visit!
  • Access members-only special offers and updates.
  • Save with roommates: our find a roommate feature is a great way to save on your stay and make new friends!
  • Plan your weekly activity schedule in advance of your stay.
  • Create a “favorites” section for easy access to recipes, tips, and blog posts from the Rancho La Puerta team.
  • Special arrival gift for first time visitors.
  • Free and simple to use.

In the near future, we hope to make Ranch Circle your one-stop-home for personalized information about your reservation, your spa appointments, and more.  Stay tuned!

Frequently Asked Questions

What is the difference between the original Ranch Circle and the new Ranch Circle?

In the NEW Ranch Circle, we’ve kept the most-used features of the original program. Our popular guest referral program will continue, where you will accrue credits of $250 for every first-time guest you refer who visits The Ranch for 7-nights, PLUS, your guest will receive a $250 savings on their first visit! Rest assured, any credits that you currently have in our Guest Referral Program will be transferred to your new account. We’ve improved the Roommate search — a great way to save on your stay and make new friends! In the new Ranch Circle you can still access members-only special offers and updates and continue to create a personalized Ranch visit schedule. Plus, first time guests will still receive an arrival gift! We’ve eliminated the features you’ve told us you use the least: specifically the wellness evaluation questionnaire and the fitness goal form.

In the NEW Ranch Circle we’ve added a “favorites” section – where you can easily access all of your favorite recipes, tips, and blog posts from the Rancho La Puerta team. In the near future, we hope to make Ranch Circle your one-stop-home for personalized information about your reservation, your spa appointments, and more. Stay tuned!

I was an original Ranch Circle member. Why can’t I log in to the new Ranch Circle?

We love that you were an original Ranch Circle member! Please note, Ranch Circle has changed and is now an online tool specifically for guests who have stayed at Rancho La Puerta or have a future reservation.

As a thank you for being an original Ranch circle member, please enjoy a $250 credit toward your first visit at The Ranch.* To take advantage of this savings, contact our Reservations Department at 800-443-7565 or email reservations@rancholapuerta.com and inform them that you were an original Ranch Circle member.

Once you have your reservation we encourage you to join the new Ranch Circle, which is available for anyone who has stayed at Rancho La Puerta or has a future reservation.

If you have stayed at The Ranch or have a current reservation and can’t access the new Ranch Circle, please contact Ranch Circle Customer Service at ranchcircle@rancholapuerta.com for your new login ID.

*This offer expires December 31, 2015.

What will happen to my $250 credits in the new Ranch Circle?

Rest assured, any credits that you currently have in our Guest Referral Program will be transferred to your new account.

Great news! We will continue our popular guest-referral program where you will accrue credits of $250 for every first-time guest you refer who visits The Ranch for 7-nights, PLUS, your guest will receive a $250 savings on their first visit!

Additional Questions?

Contact Ranch Circle Customer Service at ranchcircle@rancholapuerta.com to receive answers to any other questions you may have.

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