Ranch Circle Frequently Asked Questions

RanchCircle

Why join The Ranch Circle?

We love our loyal guests! The Ranch has created a new loyalty program that honors guests when they reach certain milestones. Discounts, gifts, and specials will be offered to longtime visitors. We will reach out to you with surprise rewards once you reach these mile-markersPlease note that these milestones, or number of visits, are prorated based on a 7-night stay.

What are the benefits of joining?

  • A guest-referral program where you will accrue credits of $250 for every first-time guest you refer who visits The Ranch for 7-nights, PLUS, your guest will receive a $250 savings on their first visit!
  • Access members-only special offers and updates.
  • Save with roommates: our find a roommate feature is a great way to save on your stay and make new friends!
  • Plan your weekly activity schedule in advance of your stay.
  • Create a “favorites” section for easy access to recipes, tips, and blog posts from the Rancho La Puerta team.
  • Special arrival gift for first time visitors.
  • Free and simple to use.

In the near future, we hope to make Ranch Circle your one-stop-home for personalized information about your reservation, your spa appointments, and more.  Stay tuned!

Frequently Asked Questions

What is the difference between the original Ranch Circle and the new Ranch Circle?

In the NEW Ranch Circle, we’ve kept the most-used features of the original program. Our popular guest referral program will continue, where you will accrue credits of $250 for every first-time guest you refer who visits The Ranch for 7-nights, PLUS, your guest will receive a $250 savings on their first visit! Rest assured, any credits that you currently have in our Guest Referral Program will be transferred to your new account. We’ve improved the Roommate search — a great way to save on your stay and make new friends! In the new Ranch Circle you can still access members-only special offers and updates and continue to create a personalized Ranch visit schedule. Plus, first time guests will still receive an arrival gift! We’ve eliminated the features you’ve told us you use the least: specifically the wellness evaluation questionnaire and the fitness goal form.

In the NEW Ranch Circle we’ve added a “favorites” section – where you can easily access all of your favorite recipes, tips, and blog posts from the Rancho La Puerta team. In the near future, we hope to make Ranch Circle your one-stop-home for personalized information about your reservation, your spa appointments, and more. Stay tuned!

What will happen to my $250 credits in the new Ranch Circle?

Rest assured, any credits that you currently have in our Guest Referral Program will be transferred to your new account.

Great news! We will continue our popular guest-referral program where you will accrue credits of $250 for every first-time guest you refer who visits The Ranch for 7-nights, PLUS, your guest will receive a $250 savings on their first visit!

Additional Questions?

Contact Ranch Circle Customer Service at ranchcircle@rancholapuerta.com to receive answers to any other questions you may have.

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